in which i have gateway's babies

okay, so i am not actually having gateway's babies. however, i would like to sing their praises (if i could sing). you know my computer? the one with the screen? that mysteriously stopped working in march? well, after i got the grant off, i called with my service order number and got them to send me a box. on wednesday i packed up the computer and called airborne for a pick up. today, TODAY mind you, only two days after sending it off, my computer came back (remember that song? "and the cat came back, the very next day, the cat came back, i thought he was a goner but the cat came back..." about a guy who tries ever-more-extreme ways to get rid of the cat. well anyway). all fixed and everything. i was shocked. you should be too. have you EVER had customer service that good. gateway ROCKS MY WORLD. the service report shows the following timeline of events:

date	action	failure	fix
4/11/02 9:12:26 am	receive
4/11/02 10:01:28 am	sort	no backlight
4/11/02 10:01:51 am	triage
4/11/02 10:02:33 am	FRU repair	no backlight	REPLACE PARTS
4/11/02 10:02:50 am	unit FRU repair	no backlight	REPLACED PART
4/11/02 10:51:33 am	unit FRU repair
4/11/02 10:51:54 am	test
4/11/02 10:52:03 am	final test
4/11/02 11:52:42 am	audit
4/11/02 1:09:32 am	ship

check that out! less than 4 hours from receive to ship! go gateway!!!

so, if you are finding yourself with some extra time on your hands, you can take up lego architecture:
www.realfx.com/church019.jpg
www.realfx.com/church099.jpg
www.realfx.com/church013.jpg
www.realfx.com/church011.jpg